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Work item statuses

Each work item in the system is assigned a status to indicate its current state in the workflow. Below is an explanation of each possible work item status.

Invalid

The Invalid status means that the work item is in an error state, possibly due to incorrect or missing data. This status prevents the work item from progressing further in the workflow until the issue is resolved.

Created

When a work item has been successfully created but has not yet started processing, it is assigned the Created status. At this stage, the item is ready and waiting for further actions, such as being queued for processing.

Queued

The Queued status indicates that the work item is in line to be processed. It has been placed in a processing queue and will begin processing as soon as system resources become available.

Processing

A work item with the Processing status is currently being handled by the system. The necessary operations or actions are being performed on the work item, and it is actively moving through the workflow.

Faulted

The Faulted status indicates that an error occurred during the processing of the work item. The system was unable to complete the required actions, and the issue must be investigated and corrected before the work item can proceed.

Finished

The Finished status means that the work item has successfully completed its processing. No further actions are required, and the item can be considered finalized.

Feedback Sent

When a work item has completed processing, and feedback has been submitted, it is marked with the Feedback Sent status. This indicates that feedback related to the work item has been successfully communicated, either internally or externally.

Deleted

The Deleted status is assigned when a work item has been removed from the system. Once marked as deleted, the work item is no longer part of the workflow and cannot be processed further.

Last modified: 15 november 2024